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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brenda Relford

Brenda Relford

March 30, 2026

5  out of  5
rating by Brenda Relford
"They returned my call and gave me an insurance quote that saves me over $900 dollars on insurance! Very pleasant experience!"
We responded:
"Thank you! I'm glad our team could help you :) "
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Megan Ragland

March 27, 2026

5  out of  5
rating by Megan Ragland
"The rep was professional and nice. I recieved a lower policy quote. I’m satisfied."
We responded:
"Thank you! We appreciate the kind words. "
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Joesee Smith

March 23, 2026

5  out of  5
rating by Joesee Smith
"Stacee was very professional and assisted me in discovering my true insurance needs. She found me very affordable coverage but I know my family is protected. Highly recommended calling and requesting Stacee."
We responded:
"Thank you for the kind words! We are glad we could help you out. "
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Gordon Kordyak

March 20, 2026

5  out of  5
rating by Gordon Kordyak
"Ozzie was my agent in Colorado until I moved to Virginia. After he relocated to Tennessee, I learned that he could be my agent again… and I switched back to him instantly. I am so glad I did! My family and I are in the process of moving to a new house, renting out our old house, and in the process having to buy flood insurance through the National Flood Insurance Program. I only had to send a short email to get the process started, answer a few questions by text, and sign 1 form electronically. Ozzie literally researched and took care of everything else! White glove service!! Ozzie is one of the best insurance agents you will find. I have all my policies bundled with him and the rate is amazing! I highly recommend Ozzie for all insurance needs!"
We responded:
"Thank you for the kind words! We are happy we were able to help you out and keep you as a customer even throughout the moves! :) "
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April Masters

March 17, 2026

5  out of  5
rating by April Masters
"Great experience! Ozzie Gutierrez talked us through everything and answered every question we had. Definitely recommend"
We responded:
"Thank you for the kind words! Glad we could be of help :) "
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Josh Shepherd

March 16, 2026

5  out of  5
rating by Josh Shepherd
"Great people!"
We responded:
"Thank you! "
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Roxana Enriquez

March 3, 2026

5  out of  5
rating by Roxana Enriquez
"Me gustó mucho el servicio al cliente de Madelyn y de Brayan ! Muchas gracias"
We responded:
"Muchas Gracias! Nos avisas en cualquier momento si ocupas algo! :) "
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Ever Velasquez

February 16, 2026

5  out of  5
rating by Ever Velasquez
"This office is very quick and helpful when answering questions, Madelin always goes above and beyond to assist us and everyone else in the office is nice and friendly."
We responded:
"Thank you for your 5-star review, Ever! We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ozzie Gutierrez-Holden’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Knoxville."
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Vash

January 29, 2026

5  out of  5
rating by Vash
"Easy and friendly. No notes"
We responded:
"Thank you! "
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Jason Johnson

January 27, 2026

5  out of  5
rating by Jason Johnson
"Just moved from NC to TN, and amidst all of the things required of you when moving states, adjusting your car insurance is one of those things. Ozzie was super helpful and made the process very simple. He also, got my rate down a few bucks as well."
We responded:
"Thank you! "
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Randy Deaderick

January 26, 2026

5  out of  5
rating by Randy Deaderick
"I had been with State Farm for ever prior to 2022 and decided to go over to a competitor. Recently, the customer service became bad for lack of knowledge of their products as well as other issues. I received a quote from State Farm and Brian with Ozzie Gutierrez State Farm agent. It was a pleasure working with Brian and Ozzie Gutierrez should be proud of Brian."
We responded:
"Much appreciated! "
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danely lopez

January 14, 2026

5  out of  5
rating by danely lopez
"I had a great experience working with Ozzie Gutierrez-Holden at State Farm. He was extremely knowledgeable, patient, and took the time to explain all of my coverage options in a way that was easy to understand. The entire process was smooth and stress-free, and I never felt rushed or pressured. Ozzie truly cares about his clients and makes sure you’re getting the best coverage for your needs. I highly recommend him to anyone looking for reliable, trustworthy insurance service."
We responded:
"Thank you for the kind words! "
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Ed Hunter

January 14, 2026

5  out of  5
rating by Ed Hunter
"Ozzie provided us great hassle-free service, a good price on home and auto insurance. Best experience we have encountered in years! Thank you Ozzie and State Farm."
We responded:
"Thank you for the kind review! "
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Jenny Esparza

December 23, 2025

5  out of  5
rating by Jenny Esparza
"Great service, friendly staff, and clear explanations. They made the process quick and stress-free. Highly recommend."
We responded:
"Thank you for the kind words!"
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Gladis Cooksey

December 23, 2025

5  out of  5
rating by Gladis Cooksey
"I highly recommend this insurance agency. The team is knowledgeable, patient, and always willing to answer questions. They helped me understand my coverage and made sure I felt confident in my decisions. Excellent customer service! Shout out to Ozzie"
We responded:
"Never enough gratitude; really appreciated! "
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Daniella Baute

December 23, 2025

5  out of  5
rating by Daniella Baute
"Great agency , Ozzie was very knowledgeable and kind. Would recommend to anyone looking for outstanding service!"
We responded:
"Thank you! "
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Garret Turner

December 23, 2025

5  out of  5
rating by Garret Turner
"Amazing service at Ozzie’s State Farm Agency! The team was welcoming, responsive, and very helpful. I felt confident and well taken care of from start to finish. Highly recommend!"
We responded:
"We are glad we could help! "
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Brittany Kelly

December 19, 2025

5  out of  5
rating by Brittany Kelly
"Ozzie was very helpful and professional. He was a pleasure to talk to and was very patient and understanding with all of my questions. Would highly recommend!"
We responded:
"Thank you! "
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Joshua Boyd-Verquer

December 10, 2025

5  out of  5
rating by Joshua Boyd-Verquer
"Great Agent, thank you for the help and knowledge Ozzie!!"
We responded:
"Thank you for the positive feedback! "
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Rachel Boyd

December 10, 2025

5  out of  5
rating by Rachel Boyd
"Great customer service! I was paying way too much in premium at Geico. Ozzie was able to set me and my family up on a awesome rate with great coverage, will highly recommend!"
We responded:
"Thank you! "